Complaining again

I already complained about it in the past, in "Respect my choice": i got an e-mail from Skype for one of my unused user accounts. My language settings for this account are those of the embedded image on the left: English!

The mail I got is …

Why? Does Skype suppose there is only one language in Belgium? In fact we have three official languages, in proportional order: Dutch, French, German. And we have quite a lot of immigrants speaking Arabic, Turkish, English and other languages. Other countries also have several languages, like Switzerland, or even Estonia (some people speak Russian there) and United Stated (Spanish?).

The e-mail of Skype shows a complete lack of respect for their customers concerning language settings and choices! I personally don’t mind, but i assure you some fanatic or extremist people will leave Skype after such a mistake, and not only in Belgium!

Anyway, one good point: i tried to download the newest release of the Skype client, and this time the downloaded version was indeed the newest version.

No comments: