In the meantime Skype Journal said "this" about the new Skype client 3.5.0.214 that was released in the middle of the Outage Hurricane: "Minor update. Not related to "the blackout," just a few small bugfixes and an update to Extras manager.".
Are they (Skype Journal) naive? Would you clean your house while a hurricane is blowing it away? Come on!!!!! Readers here should know that Skype almost always released its new versions of the Windows Skype client on a Wednesday ... and this release was on a Friday. And why did they replace during some hours this new version by an older version (i downloaded a 3.5.0.178, while the webpage said it was a .214!)?
What i hope to see in the detailed explanation of Skype are some YES/NO ANSWERS and DETAILS ABOUT WHY and WHAT Skype did to solve the problems on the following questions:
- Were the servers hacked? (YES/NO)
- Was it due to the Windows updates? (YES/NO)
- Why was the forum unavailable for several hours?
- Why did client download speed increase so dramatically while at the same time users online went down?
- Why did Skype release a new version of its software during a critical outage?
- Why did Skype put back an older version of the software during some hours?
- What role did Supernodes play in the outage and in the recovery process?
- Were the past partial outages of last year related to this complete outage? (YES/NO)
- Why, if this was an old "2003" bug didn't they solve it in the past?
- Why did automatic login fail?
- The user count increased slowly over a period of hours. Why did the fix not yield faster results?
- Why did they call it algorithm issues in the networking software?
- How did they fix it and is it a lasting solution?
- How will they refund or reimburse paying customers for their service failures?
I understand the "technical" explanation will have to be simple (competitors and hackers are also listening), but the public wants answers!
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