Customers' choices

Skype stopped SkypeCasts without previous warning (5 days = no time). Of course this is a total lack of respect of customers and they will loose some of them forever. I didn’t use it, therefore I am not affected, but still … it is a shame, especially “when and how” they announced it!

Microsoft isn’t a specialist either in respect of customers’ choices. My laptop downloaded Service Pack 3, and did reset some of my settings:

• I had changed some standard start-up and shutdown Microsoft noises to something less intrusive (in my opinion), but Service Pack 3 (SP3) replaced them with the original Microsoft sounds.
• And … SP3 also launched – against my will - Windows Messenger at start-up. Eh … I have an account, but my chat and communication tool is .

Apple isn’t better. Each time I download a newer version of iTunes, I have to disable manually the automatic launch of QuickTime.

Small nuisances, but anyway a complete lack of respect of customers’ choices.